Frequently Ask Questions

Mymaidz.com is an online platform that connects customers with Cleaning vendor/provider and independent cleaners.
Mymaidz.com is not a cleaning company. We provide a platform for enabling the connection between individuals and cleaning provider. This will make more fast connection and reduce the hassle to find cleaner as traditional way.
Dual way of sign for new user. While you make booking, you will required to fill up address and detail as new user and once you complete the payment system will create account for you.
For exiting user, you can login first before search postcode or while search postcode and fill up required detail it will as to login as exiting user.
Using our online platform, you can book a registered cleaner within 60 seconds
Visit www.mymaidz.com
1. Enter Postcode
2. Fill up required service, date, duration , address
3. Make payment
Note: It may take 24 hour for a vendor to accepts the order based on the their schedule
User can login to your portal to check who/which vendor/cleaner been accepts the order.
If order still in open. Kindly call mymaidz.com customer service at 012 800 1300
Yes. For order not been pick up be vendor, we will refund 100% of the payment.

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